Microfinance India :

Srinivasan, Girija.

Microfinance India : the social performance report 2012 Girija Srinivasan. - xviii,124 pages : col. ill. ; 29 cm

Includes bibliographical references and index.

List of tables, figures, boxes, annexes and abbreviations -- Foreword -- Preface -- Overview : finally customers at the core -- Governance and social performance -- Do products promote responsible finance? -- Beyond the business of finance -- Fair treatment of clients, code of conduct and institutional response : intense scrutiny? -- Lenders, investors and donors : are they responsible? -- Outreach : are the needy served? -- Community-owned institutions and member-centric services -- Outcomes and impact of microfinance -- Do MFIs track their business outcomes and impact on customers? -- The voices of mature clients -- Future is about balance everywhere -- Technical partners -- About the author.

9788132108900


Microfinance--India.

332 / SRI-G