Human resource management in the hospitality industry :
Boella, M. J.
Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner. - Ninth edition. - xv, 331 pages : illustrations ; 26 cm
New edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005.
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
9780367900236 (Set) 9780367825034 (hbk)
2012032194
Hospitality industry--Personnel management.
TX911.3.P4 / E23 2013
647.940683 / BOE-H
Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner. - Ninth edition. - xv, 331 pages : illustrations ; 26 cm
New edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005.
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
9780367900236 (Set) 9780367825034 (hbk)
2012032194
Hospitality industry--Personnel management.
TX911.3.P4 / E23 2013
647.940683 / BOE-H