TY - BOOK AU - Liu,Shuang AU - Gallois,Cynthia AU - Volčič,Zala TI - Introducing intercultural communication: global cultures and contexts SN - 9781848600355 (hbk.) U1 - 302.2 PY - 2011/// CY - London, Thousand Oaks, Calif. PB - SAGE KW - Intercultural communication N1 - Includes bibliographical references (p. [295]-312) and index; Machine generated contents note; 1; Challenges of Living in a Global Society --; Living in a global village --; Contributors to cultural diversity --; The necessity and benefits of intercultural communication --; Summary --; Case Study: The Cronulla riots --; Further Reading --; 2; Understanding Communication --; The essence of communication --; The multifaceted nature of communication --; Models of communication --; Levels of communication --; Communication and culture --; Summary --; Case Study: Hanging out in the public square --; Further Reading --; 3; Understanding Culture --; The pervasive nature of culture --; Definitions and components of culture --; Characteristics of culture --; Subcultures --; Summary --; Case Study: The Roma people in Eastern Europe --; Further Reading --; 4; The Influence of Culture on Perception --; The nature of human perception --; Stages of the perception process --; The influence of culture on perception; Perception and intercultural communication --; Summary --; Case Study: How are Eastern Europeans perceived by the West? --; Further Reading --; 5; Cultural Orientations and Behaviours --; Culture as a repertoire of human behaviours --; Dimensions of culture --; Kluckhohn and Strodtbeck's value orientations --; Intercultural communication ethics --; Summary --; Case Study: Dinner at a Japanese home --; Further Reading --; 6; Verbal Communication and Culture --; The power of language --; The components and characteristics of verbal codes --; Language and perception --; Cultural variations in verbal communication --; Language and identity --; Summary --; Case Study: How many languages still exist in the world today? --; Further Reading --; 7; Nonverbal Communication and Culture --; Universality and variation of nonverbal communication --; Characteristics and functions of nonverbal codes --; Types of nonverbal communication --; Influence of culture on nonverbal communication --; Summary --; Case Study: Yum cha and Chinese culture --; Further Reading; 8; Categorization, Subgroups, and Identities --; The multifaceted nature of identities --; Social categorization and identities --; Subgroup memberships and different types of identities --; Identities and intercultural communication --; Summary --; Case Study: History of South African identity and apartheid in South Africa --; Further Reading --; 9; Developing Relations with Culturally Different Others --; The nature of human relationships --; Dimensions of human relationships --; Stages of human relationship development --; Culture and human relationship development --; Developing intercultural relationships --; Summary --; Case Study: Love by arrangement in India --; Further Reading --; 10; Managing Intercultural Conflicts --; Pervasiveness of intercultural conflicts --; Potential sources of intercultural conflict --; Stages in the conflict process --; Conflict management styles and approaches --; Influence of culture on conflict management --; Summary --; Case Study: Violent conflicts in the former Yugoslavia --; Further Reading; 11; The Mass Media, Technology, and Cultural Change --; The world of the mass media --; Globalization, technology, and the mass media --; The mass media and symbolic social reality --; The mass media and cultural change --; Summary --; Case Study: OhMyNews in South Korea --; Further Reading --; 12; Immigration and Acculturation --; Immigration and cultural diversity --; Migration and globalization --; Diversity and multiculturalism --; Acculturation and culture shock --; Cross-cultural adaptation --; Summary --; Case Study: Migration and diversity in Australia --; Further Reading --; 13; Becoming an Effective Intercultural Communicator --; Global and local dimensions of culture --; Homogenization and fragmentation --; From local to global --; From global to local --; Developing intercultural competence --; Summary --; Case Study: Doctors without Borders --; Further Reading ER -