TY  - BOOK
AU  - Srinivasan,Girija
TI  - Microfinance India: the social performance report 2012 
SN  - 9788132108900
U1  - 332 
PY  - 2013///
CY  - Thousand Oaks
PB  - SAGE Publications Inc
KW  - Microfinance
KW  - India
N1  - Includes bibliographical references and index; List of tables, figures, boxes, annexes and abbreviations -- Foreword -- Preface -- Overview : finally customers at the core -- Governance and social performance -- Do products promote responsible finance? -- Beyond the business of finance -- Fair treatment of clients, code of conduct and institutional response : intense scrutiny? -- Lenders, investors and donors : are they responsible? -- Outreach : are the needy served? -- Community-owned institutions and member-centric services -- Outcomes and impact of microfinance -- Do MFIs track their business outcomes and impact on customers? -- The voices of mature clients -- Future is about balance everywhere -- Technical partners -- About the author
ER  -