TY - BOOK AU - Oetzel,John G. AU - Ting-Toomey,Stella TI - SAGE handbook of conflict communication: integrating theory, research, and practice SN - 9781412987790 (hbk.) U1 - 303.6 23 PY - 2013///] CY - Thousand Oaks PB - Sage Publications KW - Conflict management KW - Social conflict KW - Communication in the social sciences N1 - Includes bibliographical references and indexes; Preface -- Acknowledgments / John G. Oetzel and Stella Ting-Toomey -- Definitions and approaches to conflict and communication / Linda L. Putnam -- Quantitative methods for conflict communication research / Edward L. Fink and Deborah A. Cai, with Qi Wang -- Qualitative research on communication and conflict / Min Jiang and Patrice M. Buzzanell -- Interpersonal conflict -- Introduction to interpersonal conflict / Stella Ting-Toomey and John G. Oetzel -- Emotion and communication in conflict interaction / Laura K. Guerrero -- Social cognition and conflict / Michael E. Roloff and Courtney N. Wright -- Conflict in dating and marital relationships / John P. Caughlin, Anita L. Vangelisti, and Sylvia L. Mikucki-Enyart -- Intimate partner violence / Brian H. Spitzberg -- Family conflict communication / Ascan Koerner -- It happens in real life : the complexities of conflict and mental health within families / Keri Bolton Oetzel -- ER -