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1.
Customer relationship management: concepts and cases by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi ; PHI Learning ; 2013
Availability: Items available for loan: RGU Central Library (2)Call number: 658.812 RAI-C, ...

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2.
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Customer relationship management by
Edition: 1st ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi ; Tata McGraw Hill ; 2011 rep
Availability: Items available for loan: RGU Central Library (1)Call number: 658.812 SHE_C.

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