000 00486nam a2200181Ia 4500
008 131111s9999 xx 000 0 und d
020 _a9788177584509
100 _aLovelock,Christopeher
245 _aServices marketing: people,technology, strategy
250 _a5th ed.
260 _aNew Delhi
260 _bPearson
260 _c2006
300 _a594p.
650 _aManagement: Marketing management:Commerce
700 _aWirtz,Jochen; Chatterjee,Jayanta
763 _a30143
999 _c36352
_d36352