000 00432nam a22001697a 4500
003 OSt
005 20140210165749.0
020 _a9780195677959
040 _bENGLISH
082 _a658.562
_bBED-Q
100 _aBedi, Kanishka
_91562
245 _aQuality management
_cby Kanishka Bedi
260 _aNew Delhi
_bOxford University Press
_c2006
300 _axi, 712p. ; 24 cm.
650 _aQuality management
_91563
942 _2ddc
_cBK
999 _c65484
_d65484