Services marketing:integrating customer focus across the firm
Zeithml,Valarie A
Services marketing:integrating customer focus across the firm - 4th ed. - New Delhi Tata McGraw Hill 2008 - xxix;743p.
9780070700994
Marketing
Commerce
Economics
Management Economics
Services marketing:integrating customer focus across the firm - 4th ed. - New Delhi Tata McGraw Hill 2008 - xxix;743p.
9780070700994
Marketing
Commerce
Economics
Management Economics