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Human resource management in the hospitality industry : a guide to best practice / Michael J. Boella and Steven Goss-Turner.

By: Contributor(s): Material type: TextTextPublisher: London : Routledge, Taylor & Francis Group, 2013Edition: Ninth editionDescription: xv, 331 pages : illustrations ; 26 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780367900236 (Set)
  • 9780367825034 (hbk)
Uniform titles:
  • Human resources management in the hospitality industry
Subject(s): DDC classification:
  • 647.940683 BOE-H
LOC classification:
  • TX911.3.P4 E23 2013
Contents:
Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Reference Reference RGU Central Library Reference Reference 647.940683 BOE-H (Browse shelf(Opens below)) Not For Loan 77762
Total holds: 0

New edition of: Human resources management in the hospitality industry / Michael J. Boella, Steven Goss-Turner. 8th ed. 2005.

Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics.

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